CM
Chantelle M

1 reviews | Active since Nov 2022

26 Nov 2024, 22:08

ABSA the most disgusting bank ever, yall shud be ashamed of yall self.

Absa is the most disrespectful and disgusting bank ever, I have send email to stop debiting my, policy has laps, but they keep debiting on my account. Why is that bank keep on debiting even you have place a stop on your account. They have been costing me unnecessary fees on my account and tomorrow i have to stop the debit again. So Absa want to play games i am taking this matter to the ombudsman.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply27 Nov 2024, 08:32
Official
Dear Chantelle
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
Regards 
Pravesh Bejay 
Customer Value Management