TS
Tumi S

1 reviews | Active since Feb 2018

13 Oct 2020, 10:53

Absa take me home

Absa idirect insure has been the best car insurance company I've used. Their benefits are amazing. Comes with a standard excess. No unnecessary additional excesses. I just recently used their drive me home services. I waited for only 20mins from requesting and them organizing it. The driver wasn't that friendly but i was glad to have someone take me home as i was from the hospital. The consultant who organized my ride was super friendly. Very calm and funny. He made the whole process a breeze. Called me every few minutes to update me and once they dispatched the driver he called to check if the driver arrived. He later called to check if i was home safely.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply13 Oct 2020, 12:39
Official
Dear Tumi,

It is indeed pleasing to receive complimentary remarks for the exceptional service rendered by I-Direct Agent. We thank you so much for taking time to share this wonderful feedback with us. We will communicate your appreciation to I-Direct management. Thank you once again.

Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd