ABSA short term claims - black hole with no service.

ABSA doesn't allow you to take your Homeowners insurance with another company if your bond is with them, today I fully understand why because they won't have any clients if we have a choice. We have had multiple claims and every time the experience is wors than before. We have lodge a claim in February 2024, no feedback. In May we followed up, we had another claim in June and asked to please get back to us. On their website there is no complaints departments contact detail I could find. I emailed the normal email on the previous email address where we lodge a claim.

This is really not just bad customer service; it is a case of no service at all.

We have no choice but give this review in hope of some response.