Absa rejecting claims because of skin colour

Before you insure your assets and car with Absa Idirect, you must think about it.

A validator//claims consultant by the name of Mr Byron Hoffeldt(coloured) who works for Absa confidently told me that I should be glad that his claim is being handled by him not some white people he works with because white people always find a reason to reject claims from black people and black people also find ways to reject claims from white people. This is concerning and totally wrong in all spheres of life. How can Absa allow this circus to happen? That time we as the clients use our hard earned money to pay. He actually said a lot to me that was very concerning regarding Absa. I am advising everyone. He even told me he rejected a claim from a guy who had just bought an RS3 with his pension money because he was speeding and that is not part of the exclusions. I made Absa aware but I guess they’re protecting their employee since they haven’t provided me with anything regarding what Mr Byron Hoffeldt had said.