Absa provides pathetic services🤬

I have never experienced such pathetic service from an insurance company.

I lodged my claim on 10 July 2023 and my vehicle has still not been fixed. I had sent my vehicle for service and was advised that my water pump is leaking. I call Absa and was told not to worry and I’ll be assisted.

Till today nothing has happened. Been sent from pillar to post. And for some odd reason they don’t communicate anything with me, their client, instead expect me to call them and my nominated service provider for feedback.

How I regret leaving outsurance. Absa is pathetic.