TS
Thabo S
1 reviews | Active since Oct 2020
20 Apr 2021, 11:33
Absa property insurance claims not serious about service
I lodged a claim with absa home owners insurance last week Thursday did not get a response until now.This is pathetic.Claim no ***
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Absa Insurance Company Limited's replyOfficial
20 Apr 2021, 12:26Dear Thabo,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply20 Apr 2021, 12:26
Official
Dear Thabo,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd