SB
Suzette B
1 reviews | Active since Jun 2022
30 Nov 2023, 11:42
ABSA - poor service and *****
Poor and rude service. Been trying for 2 weeks to get a transfer done from my old credit card to my new credit card. Apparently the payment is now missing.
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Absa Insurance Company Limited's replyOfficial
30 Nov 2023, 13:55Dear Suzette Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa Insurance Company Limited's reply30 Nov 2023, 13:55
Official
Dear Suzette Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Best regards,