PZ
Princess Z
1 reviews | Active since Oct 2021
05 Oct 2021, 08:36
Absa poor service
I have been with Absa car insurance for 7 months now,i had a car accident,i made a claim,its been a month now waiting for the response,poor communication,they kept on saying they are busy processing the claim,while the assessor told me long time ago that she has sent them the assessment,if u want trouble join Absa i direct,their service is ridiculously disgusting
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Absa Insurance Company Limited's replyOfficial
05 Oct 2021, 12:14 Dear Princess Zulu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply05 Oct 2021, 12:14
Official
Dear Princess Zulu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care