ABSA Pet

I had bad experience with Absa life on my app I submitted like I thought should be a quote meaningly I will get quote via email sign and accept. Like other institutions the send a Debicheck to be approved and you have to reply via phone with this. The end of the month I found that there was n debit order for Absa pet deducted who gave the debicheck permission to not me well I reversed the R500 normally if debit order is not paid Absa will call or email regarding non payment I should have take this as a cancellation policy depleted no coverage. Well today I got a sms from a Absa life for R1000 deduction who assigned and who gave debicheck permission. Absa you are playing with fire you treat your long time customers like peace of S##T not acceptable I called for more than a hour for assistance R110 airtime gone because you waiting for such long time that music and blaablaaah on the back wat a nuisance and time delay From the one to the other. This is scary really. Well because of Absa taking my R1000 my Medical aid bounced and now it suspended until I pay full amount plus my penalty fir bounced debit order Absa have no decency or respect towards clients They the ones normally tell they didn't make the mistake but more than 99% it's Absa mistakes. I guarantee on that. Keep your clients happy but you will loose them if not I want Absa life to contact me as in Yesterday to sort out this mess I want telephone recording what they unfortunately will not have we did not spoke I need the debicheck approval The person who was supposed to call me and send me the policy he or she must call me The R1000 I want back this what so ever pet insurance must be cancelled. Hope all unhappy clients will read this. A B S A Your service Sucks.