GK
Gordon K
1 reviews | Active since Aug 2013
26 Aug 2024, 16:14
ABSA not so great bank
Thank you ABSA bank for NOT replying to me on a query I had. If I get another home loan company. Will take my business to them. And close my account with you.
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
26 Aug 2024, 16:31Dear Gordon Kuhn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply26 Aug 2024, 16:31
Official
Dear Gordon Kuhn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's replyOfficial
02 Sept 2024, 12:24Dear Gordon Kuhn
We refer to your complaint posted on Hellopeter.
We sincerely apologise for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your correct ID or account number and a brief explanation of your query by the close of business on 02 September 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
We sincerely apologise for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your correct ID or account number and a brief explanation of your query by the close of business on 02 September 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa Insurance Company Limited's reply02 Sept 2024, 12:24
Official
Dear Gordon Kuhn
We refer to your complaint posted on Hellopeter.
We sincerely apologise for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your correct ID or account number and a brief explanation of your query by the close of business on 02 September 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
We sincerely apologise for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your correct ID or account number and a brief explanation of your query by the close of business on 02 September 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa Insurance Company Limited's replyOfficial
03 Sept 2024, 12:46Dear Gordon Kuhn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply03 Sept 2024, 12:46
Official
Dear Gordon Kuhn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw