CJ
Cobus J
1 reviews | Active since Mar 2011
21 Mar 2024, 21:07
Absa not resolving claim
How pathetic are they, first of all had to do numerous calls to log a claim and do followups, and after their service provider did a half-assed job and not getting a resolution from him ABSA is just not interested in resolving the matter. Been going on for 3 months now.
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Absa Insurance Company Limited's replyOfficial
22 Mar 2024, 10:48Dear Cobus Jonker, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply22 Mar 2024, 10:48
Official
Dear Cobus Jonker, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsGodfrey NdouCustomer Value Management
Best regards,