LF
Lesley F
1 reviews | Active since Mar 2024
07 May 2025, 13:08
ABSA Life -Abysmal service
Been trying to get life cover for a week: no one comes back to me. That said I would have my policy this morning the latest. And I can’t wait any longer: they put me through to the call centre and I’ve been holding on for over half an hour. Pathetic abysmal service . I am sick of it . I want someone to call me immediately
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Absa Insurance Company Limited's replyOfficial
07 May 2025, 14:01Dear Lesley Flavell Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply07 May 2025, 14:01
Official
Dear Lesley Flavell Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw