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Yusuf Y
1 reviews | Active since Feb 2025
20 Feb 2025, 10:40
ABSA IS PATHETIC
ABSA is quick to take your premium and call you if you late, But when my Geyser burst and reported it to them a month ago, I'm still boiling water on the stove to bath with? What kind of people are you ? i know you *********** but really, be a little good at being *********** not PATHETIC.I am very disappointed in how you do business, Kan julle niks reg kry nie ? You should be taken to court for false advertising, ***, I need your *********** manager to call me with their IDIOTIC explanation as to why I'm waiting a month for your company to attend to my ****** problem.
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Replies (1)Absa Insurance Company Limited's replyOfficial
20 Feb 2025, 11:29Dear Yusuf
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Pravesh Bejay
Customer Value Management
Absa Insurance Company Limited's reply20 Feb 2025, 11:29
Official
Dear Yusuf
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Pravesh Bejay
Customer Value Management
