YY
Yusuf Y

1 reviews | Active since Feb 2025

20 Feb 2025, 10:40

ABSA IS PATHETIC

ABSA is quick to take your premium and call you if you late, But when my Geyser burst and reported it to them a month ago, I'm still boiling water on the stove to bath with? What kind of people are you ? i know you *********** but really, be a little good at being *********** not PATHETIC.I am very disappointed in how you do business, Kan julle niks reg kry nie ? You should be taken to court for false advertising, ***, I need your *********** manager to call me with their IDIOTIC explanation as to why I'm waiting a month for your company to attend to my ****** problem.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Feb 2025, 11:29
Official
Dear Yusuf
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
Regards
Pravesh Bejay
Customer Value Management