ABSA ,is going from bad to worst
Another week has passed,and still no reply regarding my 2claims as from Nov 2021, But,the day after intrenst hike ,I get a friendly mail with new payment,some departments,are on the ball,
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Absa Insurance Company Limited's replyOfficial
07 Feb 2022, 09:57 Dear Andre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***3. Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply07 Feb 2022, 09:57
Official
Dear Andre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***3. Kind regards, Rezona Louw Group Customer Care