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Nicolette S
1 reviews | Active since Oct 2020
18 Aug 2023, 14:54
Absa is a *******
Absa Enhanced Flexi funeral Plan is the worst extended family cover you could ever get I will not recommend their policies or extended family cover this is a ******* please beware.
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Replies (3)
Absa Insurance Company Limited's replyOfficial
18 Aug 2023, 15:20Dear Nicolette
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Absa Insurance Company Limited's reply18 Aug 2023, 15:20
Official
Dear Nicolette
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
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Nicolette S's updateReviewer Update
18 Aug 2023, 16:49Pravesh I have send an email a week ago to your customer care department up until today there was no response. I find it quite amazing that you reply asap on social media platforms.
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Nicolette S's update18 Aug 2023, 16:49
Reviewer Update
Pravesh I have send an email a week ago to your customer care department up until today there was no response. I find it quite amazing that you reply asap on social media platforms.
Absa Insurance Company Limited's replyOfficial
21 Aug 2023, 08:39Dear Nicolette
Your feedback has been noted. An email has been sent to you requesting more information. Please respond to the email and forward me the email sent to our Customer Care Dept. to assist further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Your feedback has been noted. An email has been sent to you requesting more information. Please respond to the email and forward me the email sent to our Customer Care Dept. to assist further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Absa Insurance Company Limited's reply21 Aug 2023, 08:39
Official
Dear Nicolette
Your feedback has been noted. An email has been sent to you requesting more information. Please respond to the email and forward me the email sent to our Customer Care Dept. to assist further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Your feedback has been noted. An email has been sent to you requesting more information. Please respond to the email and forward me the email sent to our Customer Care Dept. to assist further.
RegardsPravesh BejayAbsa Bank Group Customer Care