MZ
Musa Z
1 reviews | Active since Apr 2022
05 Sept 2026, 19:53
Absa is a ****!!!
Absa is a ****, zero communication nothing, I just received documents with the new premium hike by 600, nonsense!!! I would like to cancel my insurance please! Someone please call me
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
07 Sept 2026, 08:11Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Absa Insurance Company Limited's reply07 Sept 2026, 08:11
Official
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Absa Insurance Company Limited's replyOfficial
07 Sept 2026, 11:40Dear Musa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply07 Sept 2026, 11:40
Official
Dear Musa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe