ABSA INSURERS DISASTER

If I could give a negative star review I would. I lodged a claim in June 2024. It is now October. I have lost count of the emails. I eventually managed to get hold of the Claim Director on 11 September who was wonderful and promised to get everything resolved. But NOTHING has changed. I am still waiting and my property has sustained further damage due to their negligence in responding to my claims. I have had to pay all service providers as they cannot wait 6 months. ABSA INSURANCE are the absolute pits - this is not the first time this has happened t me in my 16yrs with them - I am only with them as it is part of my bond repayment but I will be cancelling and moving AS SOON AS THIS IS RESOVLED.