jR
jaco R
1 reviews | Active since May 2016
02 Aug 2024, 12:09
Absa insurance worst service ever
In my life i have never experienced more *********** people as these. I would strongly refer everybody to move insurance to some place ells !!!!!! They are so uneducated in how they have information about a claim that you yourself supp**** them with. Boikot ABSA asap.
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
02 Aug 2024, 13:43Dear Jaco Van Rensburg Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply02 Aug 2024, 13:43
Official
Dear Jaco Van Rensburg Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's replyOfficial
05 Aug 2024, 14:32Dear Jaco Van Rensburg
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 05 August 2024 to ensure an effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 05 August 2024 to ensure an effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa Insurance Company Limited's reply05 Aug 2024, 14:32
Official
Dear Jaco Van Rensburg
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 05 August 2024 to ensure an effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 05 August 2024 to ensure an effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL