DS
Davida S
1 reviews | Active since Aug 2011
22 Aug 2022, 15:27
Absa Insurance uiters swak
Absa Insurance se dienste is baie swak. Ek het 'n claim ingesit, omrede die huis se fondasie sak aan die een kant. Daar was nie moeite gedoen om 'n Ingenieur uit te stuur om te kom kyk nie, na die Assesor gese het 'n ingenieur sal moet kyk. Daar is nie moeite gedoen om die oorsaak op te ****r nie. Net Jammer, ou skade, case closed. Daar is 'n epos aan my gestuur, waar genoem word dat hulle die brief aangeheg, 'outcome of the case', maar niks is aangeheg nie. Ek sukkel al amper 2 weke om die brief te kry.
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Replies (1)Absa Insurance Company Limited's replyOfficial
23 Aug 2022, 09:59Dear Davida Swart Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw
Absa Insurance Company Limited's reply23 Aug 2022, 09:59
Official
Dear Davida Swart Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw
