ABSA Insurance Sucks

Seems that ABSA Insurance uses its Policy wording to reject claims without a real understanding of the situation or the loss. They are quick to collect premiums and slow in rendering a service. A claim submitted with an emergency or urgent element is treated the same as any other, with the promises of a follow-up not met and the client having to call back 3 times a day for some kind of feedback, and calls are never returned. Highly disappointed, claim rejected without and assessment nor an understanding of the loss...8 days after submission, and all the work was done by me as their agent was unavailable. Shame on you ABSA, we have been your client for 17 years!