TM
Taona M
1 reviews | Active since Mar 2014
12 Feb 2024, 08:30
ABSA INSURANCE PATHETIC , INHUMANE, AND UNPROFFESSIONAL DODGES PAYING CLAIMS
ABSA Insurance is just a joke and a waste of time , i have offered them the chance to cancel my insurance officially still no one communicates with me, except the social media team which offers nothing more than a smoke screen its more than 2 weeks now i have no idea what is going on , they service is pathetic for the lack of a better word. They just good it taking premiums other than that they clueless, insensitive and pretty much brings stress to clients. Please just cancel my insurance policy not to be such big ****mers
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Replies (1)Absa Insurance Company Limited's replyOfficial
12 Feb 2024, 10:50Dear Taona Madawo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***0.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply12 Feb 2024, 10:50
Official
Dear Taona Madawo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***0.
Kind regards,
Group Customer Care
Rezona Louw
