GVdM
Gerrit Van der Merwe
1 reviews | Active since Oct 2021
13 Feb 2024, 11:26
Absa insurance, no help
Absa came to evaluate our property, used the wrong adres on insurance papers, wrong amount for property. Then when we asked them to come and redo it, they said we must call someone else and pay for the revaluation. When its their fault.
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Absa Insurance Company Limited's replyOfficial
13 Feb 2024, 11:54Dear Gerrit Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply13 Feb 2024, 11:54
Official
Dear Gerrit Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management