ND
Neil D
1 reviews | Active since Jan 2013
18 Aug 2024, 17:04
Absa insurance just completely abandoned rectification of my car.
I've had issues with my car since November 2023.
Absa have Just plainly been ignoring my emails since around March/May.
The work on my car is still incomplete, since December last year. I've had to take on weeks and weeks of working time to resolve every single issue.
They tried to block replacing the VPS their recommended supplier broke/caused loss of. And now I am having issues sorting the paint protection, which was bad when installed, Absa are still nowhere to be seen.
Cannot wait to get off Absa.
Helpful (0)
Replies (1)0
Replies (1)Absa Insurance Company Limited's replyOfficial
19 Aug 2024, 10:17Dear Neil Duly
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply19 Aug 2024, 10:17
Official
Dear Neil Duly
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
