IM
Ian M

1 reviews | Active since Jan 2023

06 Feb 2023, 09:08

ABSA Insurance is a useless good for nothing Company

My ongoing complaint with the useless ABSA Insurance Company Notwithstanding your undertaking last week you have failed to progress this matter further

The claim originally arose on the 2nd of September 2022 Following a complaint to the Ombudsman ABSA agreed to settle the claim on 4 January 2023 On the 25th of January following a complaint to hello Peter ABSA agreed to resolve the matter. To date the matter has not been resolved, the most charitable explanation being that the ABSA is grossly *********** and that the only thing they are good at is avoiding the payment of legitimate insurance claims Would you kindly finalize this claim with my assessor Mr .... copied into the email above on 082 ...... For the sake of convenience, I have once again copied the claim documents into this email.

Despite the above nothing from this useless Company.

0
Replies (4)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply06 Feb 2023, 14:10
Official
Dear Ian Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
 
IM
Ian M's update06 Feb 2023, 14:15
Reviewer Update
Another stock time avoiding response from ABSA
IM
Ian M's update06 Feb 2023, 14:29
Reviewer Update
As you did on the 25th of January, I am still waiting
Absa Insurance Company Limited
Absa Insurance Company Limited's reply06 Feb 2023, 17:52
Official
 Dear Ian

Pravesh will provide you with feedback as per case  C-***7  to avoid duplication.

Kind regards,Vanessa CroweGroup Customer Care