N
Nkadimeng
1 reviews | Active since Aug 2023
21 Feb 2025, 00:02
ABSA INSURANCE IS A ****
Are you going to send me emails every single month that my policy has lapsed when i haven’t even missed a single premium?? Iam so fed up with your incompetencies, lies and empty promises. It’s a struggle to get hold of you yet your service is *******. I regret taking your insurance.
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Replies (2)
Absa Insurance Company Limited's replyOfficial
21 Feb 2025, 11:19 Dear Nkadimeng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's reply21 Feb 2025, 11:19
Official
Dear Nkadimeng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's replyOfficial
21 Feb 2025, 11:32 Dear Nkadimeng I note that your matter is already being dealt via case ref C-***7. I will therefore not log the incident number C-***6 to avoid duplication. Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's reply21 Feb 2025, 11:32
Official
Dear Nkadimeng I note that your matter is already being dealt via case ref C-***7. I will therefore not log the incident number C-***6 to avoid duplication. Kind regards, Group Customer Care Vanessa Crowe