SH
Stephen H
1 reviews | Active since Dec 2012
25 Mar 2025, 17:04
ABSA Insurance is a ****
ABSA Insurance has no after-sales service. I have been trying to cancel my policy for 3 months. I have more than 5 case numbers and they are not responding to emails or answering any calls. I need this policy canceled and all the debit orders refunded as they acknowledged receipt of the mail for cancellation, they should no longer be charging me for
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Absa Insurance Company Limited's replyOfficial
26 Mar 2025, 09:05Dear Stephen Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply26 Mar 2025, 09:05
Official
Dear Stephen Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management