AR
Al R
1 reviews | Active since Oct 2019
29 Mar 2024, 07:38
Absa insurance ignoring claim.
Claim lodged on 23 February for roof repair after a storm, assessment report was sent and after sending numerous emails, there is no acknowledgement. Claimno: *** Next step Ombudsman and thereafter new insurance company will be sought.
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Absa Insurance Company Limited's replyOfficial
02 Apr 2024, 12:02Dear Al Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply02 Apr 2024, 12:02
Official
Dear Al Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care