ABSA insurance HORRIBLE SERVICE

Last Year June we had our geyser replaced and a month later we have been having issues. It is now almost a year later and we have been struggling to get the problem fixed. We have made multiple calls and each time a new plumber is sent out to assess and nothing is done after. It is now 20:53 and our geyser is drumming for the last hour while my 70 year old mother and 10 month old baby is trying to sleep. ABSA insurance is the WORST WORST SERVICE PROVIDER AND WE WILL SOON BE CHANGING TO ANOTHER PROVIDER.

ABSA you claim to not cover pipes buy we have never had this issue before the stupid geyser was replaced so what about this geyser is different to our previous geyser.... either the pressure is different or the geyser is bigger I don't know but this would be my last complaint as I will now be approaching the Ombudsman man to take this matter further cause clear you are to *********** to had this matter