IC
Innocent C
1 reviews | Active since Oct 2021
27 Oct 2021, 09:55
Absa Insurance good service - Amanda Tshangela special mention
I had a claim which Absa honored hassle free and quite quickly. A year later, when I wanted to move to another company because I felt my premium had gone up too much for my liking, Amanda Tshangela, a retention specialist at Absa stepped in and expertly explained how Absa reviews premiums. To cut a long story short, I ended up getting a revised premium, less than what a rival company had offered me. Thank you Absa. You have not disappointed me. To Amanda, keep up the good work( just tone down a bit on the firepower ,you were a bit too aggressive :) )
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Replies (1)Absa Insurance Company Limited's replyOfficial
27 Oct 2021, 13:34Dear Innocent Chikuse
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply27 Oct 2021, 13:34
Official
Dear Innocent Chikuse
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
