ABSA INSURANCE GOES FROM WORSE TO ............... IS THERE ANYTHING LOWER THAN THAT?

WELL...WELL.... AGAIN, ITS ME... TO PUBLISH ANOTHER COMPAINT AGAINST ABSA INSURANCE...... WELL WHATS NEW...??? IT NEVER ENDS.... WITH ABSA INSURANCE... IM SURE THEY ARE HAVING FUN WITH US ALWAYS CALLING THEM AMD SPENDING OUR AIRTIME WITH THEM. IM SURE THEY MUST BE GETTING A REBATE ON THE CALLS WE MAKE TO THEM... THATS THE ONLY WAY TO EXPLAIN THIS. LAST WEEK, FRIDAY, AFTER SOME BAD WEATHER, AND SOME HAIL AT MY PPROPERTY, WHICH IS SUPPOSE TO BE INSURED BY THIS SO CALLED ABSA INSURANCE, I HAD A FEW WINDOWS IN MY PROPERTY THAT CRACKED, ONE WINDOW EVEN BROKE. I WAS TOLD ON THAT FRIDAY, THAT A SERVICE PROVIDER WOULD CALL ME BACK... WELL, NOT SURPRISINGHLY, AS IS USUAL WITH ABSA INSURANCE, NO SERVICE PROVIDER CALLED ME BACK....ON THAT FRIDAY. I HAD TO ENDURE THE WHOLE WEEKEND WITH A BROKEN WINDOW, AGAIN WITH RAIN ON SUNDAY. BUT THEN AGAIN, THIS IS ABSA INSURANCE WE ARE DEALING WITH, THEY DONT CARE...SO I WAS NOT SURPRISED AT ALL. ITS BEEN 2 CONSECTUTIVE MONTHS NOW THAT I COMPLAIN ABOUT ABSA INSURANCE ON HELLOPETER.COM, BUT THEY DONT SEEM TO CARE. THATS THE BAD SERVICE WE HAVE CONTINUED TO RECIVE FROM ABSA INSURANCE.... BUT NOW WAIT..IT EVEN GETS BETTER........!!!! YESTERDAY, AFTER CALLING ABSA INSURANCE SO MANY TIMES WITH MY MONEY, I WAS TOLD A SERVICE PROVIDER WILL CALL ME. THEN IN THE AFTERNOON I GOT A CALL FROM GLASFIT IN THE AFTERNOON. I TOLD THEM, I WAS DRIVING, IF THEY COULD CALL ME BACK IN THE NEXT 20 MINUTES. GLASFIT SAID THEY WOULD CALL ME BACK YESTERDAY... WELL, NO PRIZES FOR GUESSING CORRECTLY... THEY NEVER CALLED ME BACK. TODAY, I, THE STUPID CUSTOMER OF ABSA INSURANCE, HAD TO AGAIN SPEND MY MONEY AND CALL GLASFIT. I DID CALL THEM, AND ASKED THEM WHY THEY DIDNT CALL ME BACK, AS THEY SAID THE PREVIOUS DAY. THEY COULD NOT REALLY GIVE ME AN ANSWER.... IT WAS NOT SURPRSING TO ME AT ALL. I MEAN,,,IVE BEEN GETTING SUCH BAD SERVICE FROM ABSA AND THEIR SERVICE PROVIDERS, THAT WHY WOULD THINGS CHANGE NOW. THEN TODAY, I GET A WHATSUPP MESSAGE FROM GLASFIT, TELLING ME THERE IS AN EXCESS AMOUNT OF R800-00 TO BE SETTLED. THEN ON THE SAME WHATSUP, THEY ASK ME TO TAKE PICS OF MY BROKEN WINDOW AND SEND IT TO THEM. WHAT THE HELL???? CAN ANYONE BELIVE THIS?????? ABSA INSURANCE APPOINTS A SERVICE PROVIDER, IS NOT ONLY LIES TO ME THAT THEY WILL CALL ME BACK, THEN THEY DEMAND THE EXCESS AMOUNT, WITHOUT EVEN COMMING TO MY PROPERTY TO SEE WHAT IS WRONG OR NOT. THEN TO MAKE IT EVEN BETTER, THEY ASK ME TO TAKE PICS OF MY DAMAGED WINDOES AND TO SEND IT TO THEM... REALLY? HOW LAZY AND SO UNPROFECCINAL CAN THESE PEOPLE BE....?? THEY DONT COME SEE YOUR PROPERTY TO SEE THE DAMAGE, BUT THEY DEMAND THE EXCESS FEE, AND THEN WE , THE STUPID CUSTOMERS OF ABSA INSURANCE MUST STILL SEND THEM THE PICS.... IS THIS FOR REAL??? WHAT NEXT?? DO THEY ALSO WANT ME O COME TO THEIR PREMISES, COLLECT THE GLASS AND THE TOOLS, TAKE IT TO MY PLACE, INSTALL THE GLASS WINDOWS, AND THEN GO BACK TO THEM AND RETURN THE TOOLS....AND ON TOP OF THAT, ALSO PAY THEM FOR THE WORK??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? THIS IS SO RIDICULOUS.... MAYBE ITS ME, THAT I AM ALWAYS COMPLAINING...... OR ITS ABSA INSURANCE THAT ARE WORTHLESS..... IT MUST BE ONE OF THE 2..... AND WHAT FRUSTRATES ME MORE, IS THAT IVE CALLED ABSA INSURANCE SO MANY TIMES... THEY PUT ME ON HOLD, THEN THEY GIVE ME A NUMBER OF A MANAGER, BUT TELL ME HE IS IN A MEETING. AFTER 3 HOURS CALLING THAT SO CALLED MANAGER, I AM TOLD THAT MANAGER IS ON LEAVE. BUT EARLIER, I WAS TOLD HE WAS IN MEETINGS???? HOW IS THIS EVEN POSSIBLE... ITS LIES...ON TOP OF LIES....AND IT DOESNT STOP. AND ABSA CAN GO LISTEN TO THE RECORDINGS, I WAS TOLD HE WAS IN MEETINGS, THEN I WAS TOLD THAT SAME PERSON WAS ON LEAVE... I DARE THEM TO GO LISTEN TO THE RECORDINGS....... I DONT REALLY CARE ANYMORE... IVE HAD ENOUGH OF THIS NONSENSE FROM ABSA INSURANCE. BUT THEY ARE QUICK TO TAKE OUR PREMIUMS OFF EVERYMONTH... THAT THEY ARE GOOD ENOUGH...BUT THEY WONT OFFER US A SIMPLE CUSTOMER CARE, WHICH IS THE LEAST WE DESERVE.......