Absa insurance doesn't want to cancel my building cover

Absa insurance is a ****, firstly my claim was declined which they did a report on why they declined, i accepted that.Now I want to cancel my building cover and they giving me a run around. I got a different quote from a different insurance company for a quote of R****,i sent my policy schedule to absa vetting and they declined stating that the company should be R1.3million, I called my insurance company to increase the cover to R1.350million which they did and I sent through the updated policy schedule again, they declined that one also stating that the cover now has to be R1.450million.

I wouldn't advice anyone to join absa because once you join it becomes impossible to cancel because they'll keep on making excuses. I now had to call my insurance company again to update the cover to R1.5million and sent through my email to absa vetting and I am currently waiting for a reply. This has been going on for almost 2 months now with no cancellation from their side. To make things even worse when the interest rate went down, absa instead increased the insurance premium just so my bond repayment stays the same even after the interest rate went down. I'm fed with absa