NP
NEETHA P

1 reviews | Active since Apr 2023

25 Feb 2026, 12:47

ABSA INSURANCE DEPARTMENT - GREAT SERVICE

ABSA REQUESTED MY UPDATED HOMEOWNERS INSURANCE POLICY, I HAD SENT IT THROUGH LAST YEAR AND AGAIN ON 19/02/26 BUT THERE WAS STILL A HOLD ON MY BOND ACCOUNT. I CALLED IN AND THE CONSULTANT, BALESENG XABA ASSISTED ME. SHE WAS VERY EFFICIENT AND SORTED IT OUT IMMEDIATELY. SO PLEASED TO HAVE THIS DONE WITH NO HASSLE. BALESENG XABA SENT ME AN EMAIL OF CONFIRMATION THAT THE HOLD HAS BEEN LIFTED AND CALLED ME BACK AS PROMISED. GREAT CLIENT SERVICE. THANK YOU

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply25 Feb 2026, 12:52
Official
Hi Neetha Pillay

We’re so glad to hear complimentary remarks about the staff who’ve provided you quality service. Thank you for recognising our efforts! It means the world to us!

Kind Regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance