VC
Vicky C
1 reviews | Active since Nov 2010
28 Nov 2024, 13:55
Absa Insurance Company NO RESPONSE!!!!
One month later and no one has got back to me - after 5 emails and a reference number. I dont know anymore where to go - Ombudsman?
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Absa Insurance Company Limited's replyOfficial
28 Nov 2024, 17:32Dear Vicky Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply28 Nov 2024, 17:32
Official
Dear Vicky Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe