ABSA Insurance Company has failed my mom!!

ABSA Insurance Company Limited has been so excellent at collecting monthly premiums but dismally failed to play its part in ensuring that my mom enjoys the benefits of having a car insurance cover with them!!!what a sad reality to live in, where some insurance companies thrive on avoiding responsibility when needed. Instead of minimising stress levels, they simply add on the stress without a sense of care!!

The most horrific and unpleasant experience with them. We tried assisting my mom by sending a complaint within ABSA, still we got no reasonable explanation as to why they have rejected a claim!!

Imagine a claim being rejected because the person who was driving is not the regular driver as registered!! That’s why it’s called “REGULAR “ meaning it will not ALWAYS be the same person driving!!!!

The case is now with the ombudsman!

Side Note: Regular does not mean always!!!