ABSA Insurance – Claim *** I am extremely disappointed with ABSA Insurance’s handling of my storm damage claim following a severe storm in May 2026

ABSA Insurance – Claim *** I am extremely disappointed with ABSA Insurance’s handling of my storm damage claim following a severe storm in May 2026. The storm damaged my tiled roof, causing water to enter through the ceiling and flood the inside of my house. The water also damaged my laminated flooring. ABSA has accepted the roof and ceiling damage as storm-related and agreed to a settlement. However, they rejected the flooring damage, stating that it is due to wear and tear. I strongly disagree with this decision. After the storm and water exposure, the flooring started peeling/lifting around the entrance and along the walls, while the colour also changed. These damages were not present before the storm. It is unfair and inconsistent to accept the storm-related water damage to the roof and ceiling while rejecting the resulting flooring damage. I request that ABSA reconsider the flooring portion of my claim.