Absa insurance claim

Been retrenched after emailing creditlife 20times my claim was cancel went int the branch phoned again and never heard from them again no emails no Calls yet i had to pay my insurance on time now they looking for an excuse not to pay my card im left with bad credit rating please dont take insurance from absa you wont get assistance from them at all i will post on every site until this is resolved and my credit card paid like i had to pay my insurance every month STAY AWAY FROM ABSA