AN
Andries N
1 reviews | Active since Mar 2020
03 Aug 2021, 14:49
Absa insurance bad service
Absa insutance please contact me. I logged a claim last week about my kitchen that burned. Now its been a week and I cant get hold of you again? No one has come out yet? What must happen now? Im in the dark with half burned kitchen. Dont know must I still wait for assesor or can I clean what am I suppose to do now? I would rather go to santam insurance much better service
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Absa Insurance Company Limited's replyOfficial
03 Aug 2021, 16:08Dear Andries Nortier
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number to your complaint is C-***4
Kind regards,
Rezona Louw
Group Customer Care
Absa Insurance Company Limited's reply03 Aug 2021, 16:08
Official
Dear Andries Nortier
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number to your complaint is C-***4
Kind regards,
Rezona Louw
Group Customer Care