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Makereke M

1 reviews | Active since Nov 2024

07 Nov 2024, 15:03

ABSA insurance Activate

I’ve been calling absa insurance activate for the whole week. I’ve sent an email regarding my insurance policy. They never pick up. I’ve been holding for like 30 minutes daily without any one picking up the call. They didn’t even answer my email. I used ***. I even want to cancel the policy now.

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply07 Nov 2024, 17:37
Official
Dear Makereke Emmaculate Mokoena, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsMarvellus ChaukeAbsa Bank Group Customer Care

Best regards,

Absa Insurance Company Limited
Absa Insurance Company Limited's reply07 Nov 2024, 17:42
Official
Dear Makereke Emmaculate Mokoena, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsMarvellus ChaukeAbsa Bank Group Customer Care

Best regards,