TN
Thuli N
1 reviews | Active since Apr 2013
17 Oct 2020, 09:00
Absa Insurance
I submitted a claim 2 weeks ago and I haven't received an outcome as yet. I have followed up on numerous occasions and haven't been given satisfactory feedback. A customer service agent committed to calling me back and providing feedback and that didn't happen.
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
19 Oct 2020, 11:45Dear Thuli, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply19 Oct 2020, 11:45
Official
Dear Thuli, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd