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elsabe Z

1 reviews | Active since Sept 2011

26 Mar 2025, 20:06

ABSA insurance

I cancelled my insurance with ABSA in February but have received no response to any of my emails. I keep calling and they make you hold for over an hour with no one ever answering at the call center. I am already insured with someone else and now they keep debiting my account. Worst insurance to deal with.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply27 Mar 2025, 09:19
Official
Dear Elsabe Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management