ABSA Insurance

Extremely poor service. Registered a water damage claim 7 weeks. Up to date not a single follow up call from Absa. On calling them I was told every week they are waiting for the contractors report. Now 7 weeks in. They supposedly received the qoute and will most probably submit it. No urgency whatsoever. Mean time the house is not in a state to live in. Ceiling collapsed in multiple rooms, carpets rotting. Cupboard damage in multiple rooms. And if I’m upset on expressing my concern on waiting 31min on a call, the operator putts me on hold. I will definitely not recommend ABSA insurance to anyone.