RR
RAJESH R
1 reviews | Active since Apr 2023
26 Mar 2024, 14:38
Absa Improve customer service
Absa Idirect customer care is the worst ever , this was supposed to be a place for someone to assist when you call , the minute you say few words , the line cut and you must start the process again , waist of clients valueable time.
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Replies (2)
Absa Insurance Company Limited's replyOfficial
26 Mar 2024, 15:51Dear Rajesh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Absa Insurance Company Limited's reply26 Mar 2024, 15:51
Official
Dear Rajesh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Absa Insurance Company Limited's replyOfficial
26 Mar 2024, 15:52Dear Rajesh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Absa Insurance Company Limited's reply26 Mar 2024, 15:52
Official
Dear Rajesh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management