MZ
Musa Z
1 reviews | Active since Apr 2022
26 Mar 2026, 07:26
absa ignores requests
I logged a ticket but i got ignored, and i won't be assisted unless i log it here, so i would like to update my banking details for my insurance debit order can i please be assisted
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Absa Insurance Company Limited's replyOfficial
26 Mar 2026, 09:42Dear Musa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Leatitia Van SchalkwykCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply26 Mar 2026, 09:42
Official
Dear Musa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Leatitia Van SchalkwykCustomer Value Management
Best regards,