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avuye N
1 reviews | Active since Apr 2013
29 Jan 2023, 21:06
Absa idrect Insurance
Yoh where do I begin this is my second appeal on this site.Last week Tuesday I signed mysetlle of mycar till today no payment it has been a 1month 6days of hell.From one pillar to another I never knew taking absa idrect was the wrong decision I took.Thank you for the poor service 😢 it's sad but it's reality I tell.you speak to this one then you will here one didn't update on the computer to say they have spoken to me.I haven't emails no feedback.Thank you Absa idrect.
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Absa Insurance Company Limited's replyOfficial
30 Jan 2023, 10:21Dear Avuye Ngqaleni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply30 Jan 2023, 10:21
Official
Dear Avuye Ngqaleni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw