LW
Lindy W
1 reviews | Active since Sept 2019
28 Mar 2024, 15:22
ABSA Idirect...why Renew-It Rivonia...shocking!
3 months ago you insisted that we take our vehicle to Renew-It Rivonia, despite us getting a better quote and panel beater. We had to pay the excess immediatly. Took car on on 15th January. Despite every lie and excuse, they have done nothing to the car. They have a terrible record, why are you insisting on using them?
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
28 Mar 2024, 15:44Dear Lindy Wilson Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply28 Mar 2024, 15:44
Official
Dear Lindy Wilson Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Best regards,