ABSA IDIRECT...GREEDY GREEDY GREEDY.

How disappointing can insurance be, in march my installment went up with the yearly increase and then I increased it in May for the value of my house, in April 2019 i had a burs geyser and now i get this message:

(as a result of your claim history we have increased your premium from the 1st of October)

After phoning and speaking to Samantha i was told your company selected 70 000 customer and reviewed there policies and implemented the increase in installments and that this increase in installment cant be cancelled or any discount can be offered.

Lets see:

I have been a loyal client from 01-03-2015 I have never skipped a payment. I claimed once in 4 years two Months ago for a burst geyser and you go and increased my installment. I always appraised that i don't have any issues with ABSA Idirect, How wrong was i?

Why am i paying an R1000+ installment and when i claim for the geyser you increase my installment, i have cancelled my policy with you and i will advise all my friends and family to do the same, this is so wrong and disappointing.

Your loosing another loyal customer for being greedy.