ABSA IDIRECT - Poor Communication and Excessive Premiums

<p>I received a message this morning that my insurance will go up by R1500.00 per month and this will be effective in 3 days time. How does a person plan for an increase such as this? The insurance company know that we cannot stop a debit in 3 days, why can they not communicate properly? After being with the insurance company for approximately 5 years, i had one accident and then they increase my premiums, what happened for all the other years when they took my premiums with no payouts? Did they reduce my insurance or give me cash backs? No, ABSA Idirect has now proven to be very dissapointing at this stage and i am going to look at other companies. I called the call centre this morning, when you have a problem, you get shoved around, put on hold and they say that the Managers are in a meeting. ABSA, this is not on at all, I wish they you can catch a wake up or stay out of the insurance industry.</p>