ER
Ettiene R
1 reviews | Active since Jun 2018
18 Nov 2022, 14:39
ABSA idirect not paying out.....
paying over 6 years for home insurance and we never claimed for anything, we tried to claim for our old LED 55" TV and the refuse to pay out any money. Why do I need to pay R280 for insurance and when you try to claim they just refuse to pay out any money. If you have Absa insurance for your house content you are wasting your money and time. save the money you are paying for insurance in a savings account, and when you need to claim, you will have immediate access to funds for a new TV...
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Replies (2)
Absa Insurance Company Limited's replyOfficial
18 Nov 2022, 15:13Dear Ettiene Roets Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply18 Nov 2022, 15:13
Official
Dear Ettiene Roets Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's replyOfficial
23 Nov 2022, 07:08 Dear Ettiene Roets
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your policy number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your policy number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply23 Nov 2022, 07:08
Official
Dear Ettiene Roets
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your policy number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your policy number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw