Absa idirect motor vehicle insurance

So based on the amount of reviews this is a norm when it comes to Absa customer service. When you call you will select the relevant option to make changes to the policy but whoever answers say they will transfer to relevant department then from there you will be ghosted. I'm just trying to have my policy canceled this is due to affordability reasons, now you want to hold us hostage even though we can no longer afford the premiums. Mind you in these two years I have zero claims and my vehicle is parked like 4 days in a week. I need this insurance canceled ASAP before having this matter reported to the ombudsman.