AN
Athenkosi N
1 reviews | Active since Aug 2022
22 Jun 2023, 11:56
ABSA Idirect is very frustrating, how do you take money from people account and give them hustles when you must refund them.
ABSA Idirect debited my account almost R2000, after insurance cancelled. Now they giving me a tough time refunding my money. I had to call them over and over again 😡
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
22 Jun 2023, 14:31Dear Athenkosi Ngqingo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply22 Jun 2023, 14:31
Official
Dear Athenkosi Ngqingo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw